Privacy Policy

Privacy Policy

This policy explains what personal information we collect, why we collect it, and what we do with it.

What we collect

Information you give us: name, email address, shipping address, billing address, and phone number when you place an order or contact us. Payment card details are entered directly with our payment processor and are never stored on our servers.

Information collected automatically: device and browser type, IP address, pages viewed, and referring site. This is collected through cookies and similar technologies.

Why we use it

  • To process, fulfil, and deliver your order
  • To send order confirmations and shipping updates
  • To respond to support requests
  • To detect and prevent fraud
  • To improve our store and, where permitted, to show relevant advertising

Who we share it with

We share information only with service providers who help us run the store: our ecommerce platform (Shopify), payment processors, shipping and fulfilment partners, and analytics and advertising providers. We do not sell your personal information.

Advertising and analytics

We use tools such as the Meta pixel and similar technologies to measure ad performance and show ads. You can opt out of interest-based advertising through your ad platform settings or your browser's cookie controls.

Your rights

You can request access to, correction of, or deletion of your personal information, and you can withdraw consent for marketing at any time. Email us and we'll action it within 30 days.

Data retention

We keep order records as long as needed to fulfil orders and meet legal and accounting obligations.

Children

Our store is not directed to anyone under 16 and we do not knowingly collect their information.

Contact

Questions about this policy? Email seasonalvibezz94@gmail.com.